|Global positioning system(GPS) is a constellation of 31 satellites orbiting the earth. These satellites use radio signals to broad cast location information.A GPS tracking device(GPS receiver )on the ground picks up the signals from the satellites to determine the location of an entity anywhere in the world and gives parameters like time,latitude,longitude,altitude etc.|
|Vehicle tracking technology is one of a range of services made possible by GPS (global positioning system) satellite signals. Using this technology, the location of vehicles that are fitted with a tracking device can be pinpointed anywhere on the planet at the touch of a button,allowing owners to keep track of their vehicles at all the times.|
|GPS Vehicle tracker is a combined unit of GSM&GPS.It has both hardware and software components. A GPS enabled hardware device will be installed on your vehicle. This device will have preset configuration to send location details to the server. This server will process the data and present the vehicle details through web,sms and mobile view.|
|For Two wheeler and Four wheeler secure plan:Micro sim is used…In Personal Tracking and Home Security : Normal sim can be used.nano sim is not used in any device.|
Any net work will support.Only for cost effectiveness,a 2G data is suggested.
|It is an Unique Identification Code required to identify the device(GPS)..Whereas in case of Cell ID based,Sim No. will be enough.|
Installation generally takes 10 to 20 minutes depending on the car two wheeler model.The higher the model the more times it take for installation since wiring has to be done in a proper way.
|The Tracker gets power from the battery of the vehicle.|
|company|individual name, contact person, contact number, username, password, address(any) but cant be kept blank.|
No,GPS Trackers are installed in such a way so that they are not visible to anyone.our techicians ensure that the device is hidden securely.
After the device installation we activate the device and provide you with username&password by which you can login on our website www.supersafeworld.com\or mobile app APP&IOS APP supersafe min& track your vehicle realtime.
|Yes.We store all the data for a given time period depending on your monthly rental. You can see exactly where your vehicle was at a given point of time.|
|IT can be charged.|
|when we sell,we offer a free app and it is stored in the customers mobile but in web\systems ,storage is ours.hence we charge for it (storage) .|
In case we get a buyer, who takes a device ,but retails system integration for themselves, do we sell the device alone in such cases?
|people retain system integration for the following reason: 1) security purpose: They can have a secured data for themselves, which need not be known to third party. 2)Back up : We either give a back up of data for 10,30 or 45 days but if they retain the same they can have a longer back up storage of data. 3) Avoid overload: We will be benefited ,as our server will be less loaded. 4) Recurring charges: Generally recurring charges are levied,incase we have system|server being ours. since we do not maintain the data ,the recurring charges are not seen as a loss.|
|For better GPS signals,it is installed in those areas.|
|Yes,it can be used (Incase other country ,code alone needs to be changed)|
Just as in mobiles|systems incase of device getting hanged, REBOOT helps to refresh the device.(makes it work properly)
|No, we dont|
|what if it comes the range < or > then the device gets hanged.|
In case a two wheeler is asked by a customer & a four wheeler device has been wrongly sent in a two wheeler device box, the IMEI do not matter .How do we rectify this issue?
You can get the following sms alerts depending on your tracker model &rental plan: 1)Door open/close alert 2) Engine Start/ stop alert 3) AC On /off alert 4) over speed alert 5) quit over speed alert 6) sos alert 7)GPS antenna cut alert 8) geo-fence In /out alert 9) External power cut alert. 10) Low battery alert 11) External power on/off alert 12) No GPS signal alert 13) Engine cut off alert
You can get the following reports on the website or in excel format from the supersafe tracking site: Movement report:Gives information on total distance covered ,vehicles speeds along the way . By downloading the excel sheet ,you can figure out when your vehicle was over speeded and what roads they took during the journey.Stoppage report: Get reports on total time when the vehicle was idle. Area report: Get reports on entry/exit from marked areas.Trip history reports: Get full history of your trips. SuperSafe can also provide customised reports on request.
You can call up the support center at 04224040300\mail:firstname.lastname@example.org & email@example.com.Alternatively you can mail at with your username ®istered mobile number.